Tech Support Help Ticket
What general section does your problem fall under General Game Issues
What is your Operating System (OS) Windows 7
If you use linux, post the build and any other pertinent info (kde/gnome etc) -
Have you tried the latest stable drivers for your product if any exist? If so please list the number/name of them in the box here. -
Do you understand complex tech explanations No
Would you prefer more personalized and simpler help? Yes
Do you have antivirus or anti-malware installed? Yes
What is the name of your Antivirus/anti malware? Microsoft Security Essentials
Who made your PC? (Company name or you) HP
What is the model number of the part or PC you are having issues with? -
Please state your problem here I can't remember when it started but ever since it did my game is extremely dark. It happens with all of the source engine game I think, I'm not sure though. TF2 and Counter Strike: Source are the ones I recently played. So with CS:S, the brightness is set to max but it is still really dark, here's a couple screenshots:
In game:
The brightness levels:
I play in fullscreen, Also whenever I alt tab into another program like firefox or something then alt tab back into the game I can still hear the game but the screen is black with no way of fixing it other than restarting the game. I've googled for the answer many times but I usually just give up and don't play the game. I have uninstalled them and reinstalled them and nothing worked. I also verified game cache for both as well. I would appreciate if someone could help me with this problem I've been experiencing.
Thanks -Neptune