Tech Support Help Ticket
What general section does your problem fall under Peripheral Issues (Keyboard/Mouse/Monitors etc)
What is your Operating System (OS) Windows 7
If you use linux, post the build and any other pertinent info (kde/gnome etc) -
Have you tried the latest stable drivers for your product if any exist? If so please list the number/name of them in the box here. I think so.
Do you understand complex tech explanations No
Would you prefer more personalized and simpler help? Yes
Do you have antivirus or anti-malware installed? Yes
What is the name of your Antivirus/anti malware? Microsoft Security Essentials
Who made your PC? (Company name or you) HP
What is the model number of the part or PC you are having issues with? Mouse
Please state your problem here My SteelSeries Sensei RAW mouse was delivered today, and i've been having issues. I installed the steel series engine and the firmware updater. I updated the firmware for my mouse. When I open a game, everything seems normal until i'm actually in a server playing. When I move my mouse, my screen freezes for a moment, and my fps drops. I opened the control panel and noticed that if I move my mouse quickly, my CPU Usage goes from 9% to 60%... I don't think that's normal. I'm looking for a solution to this lag. Thanks.