Spr00k
15 Jan 2013, 05:37pm
Tech Support Help TicketWhat general section does your problem fall under
Internet/Connection Issues(Lag choke etc) What is your Operating System (OS)
Windows 7 If you use linux, post the build and any other pertinent info (kde/gnome etc)
- Have you tried the latest stable drivers for your product if any exist? If so please list the number/name of them in the box here.
- Do you understand complex tech explanations
No Would you prefer more personalized and simpler help?
Yes Do you have antivirus or anti-malware installed?
Yes What is the name of your Antivirus/anti malware?
Norton 360 Premier Edition Who made your PC? (Company name or you)
I don't know What is the model number of the part or PC you are having issues with?
I don't know Please state your problem here
While I'm playing on the SG servers every 10-20 minutes my internet or something kicks me out. After I get kicked out I can't join for more than 5-10 minutes. This gets very annoying. I don't think it has to do with my internet for I was playing on hellgamers and I was never kicked out. When I am kicked out it always says "Lost connection to server". I have tryed everything I could think of to fix this problem. My mom has called the internet company to fix my DLS and to get my internet to work as fast as possible. I'm not sure if it a problem with the servers or my internet so I decided to ask you guys. Since I don't much of my problem ask for an addition information you may need. Thanks
Internet/Connection Issues(Lag choke etc) What is your Operating System (OS)
Windows 7 If you use linux, post the build and any other pertinent info (kde/gnome etc)
- Have you tried the latest stable drivers for your product if any exist? If so please list the number/name of them in the box here.
- Do you understand complex tech explanations
No Would you prefer more personalized and simpler help?
Yes Do you have antivirus or anti-malware installed?
Yes What is the name of your Antivirus/anti malware?
Norton 360 Premier Edition Who made your PC? (Company name or you)
I don't know What is the model number of the part or PC you are having issues with?
I don't know Please state your problem here
While I'm playing on the SG servers every 10-20 minutes my internet or something kicks me out. After I get kicked out I can't join for more than 5-10 minutes. This gets very annoying. I don't think it has to do with my internet for I was playing on hellgamers and I was never kicked out. When I am kicked out it always says "Lost connection to server". I have tryed everything I could think of to fix this problem. My mom has called the internet company to fix my DLS and to get my internet to work as fast as possible. I'm not sure if it a problem with the servers or my internet so I decided to ask you guys. Since I don't much of my problem ask for an addition information you may need. Thanks