peaches
4 Dec 2011, 08:53am
Tech Support Help TicketWhat general section does your problem fall under
Operating System Errors What is your Operating System (OS)
Windows 7 If you use linux, post the build and any other pertinent info (kde/gnome etc)
- Have you tried the latest stable drivers for your product if any exist? If so please list the number/name of them in the box here.
- Do you understand complex tech explanations
Yes Would you prefer more personalized and simpler help?
No Do you have antivirus or anti-malware installed?
Yes What is the name of your Antivirus/anti malware?
MCAFEE Who made your PC? (Company name or you)
ACER What is the model number of the part or PC you are having issues with?
WINDOWS 7 HOME PREMIUM Please state your problem here
Hey guys well i was searching for something on Google, and then all of the sudden my screen went blue, i don't know why it did that because it's never done that before, it restarted my computer but when it turned back on all the icons are dark and i can't open them, if you press the start menu it's just blank with nothing there and no folders, there's nothing on my task bar and i can't pin anything to it, but before all that windows kept popping up saying my hard-drive crashed, can anyone help?
Operating System Errors What is your Operating System (OS)
Windows 7 If you use linux, post the build and any other pertinent info (kde/gnome etc)
- Have you tried the latest stable drivers for your product if any exist? If so please list the number/name of them in the box here.
- Do you understand complex tech explanations
Yes Would you prefer more personalized and simpler help?
No Do you have antivirus or anti-malware installed?
Yes What is the name of your Antivirus/anti malware?
MCAFEE Who made your PC? (Company name or you)
ACER What is the model number of the part or PC you are having issues with?
WINDOWS 7 HOME PREMIUM Please state your problem here
Hey guys well i was searching for something on Google, and then all of the sudden my screen went blue, i don't know why it did that because it's never done that before, it restarted my computer but when it turned back on all the icons are dark and i can't open them, if you press the start menu it's just blank with nothing there and no folders, there's nothing on my task bar and i can't pin anything to it, but before all that windows kept popping up saying my hard-drive crashed, can anyone help?