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PM27
21 Sep 2011, 03:14pm
Tech Support Help TicketWhat general section does your problem fall under
Steam Issues What is your Operating System (OS)
Mac OSX If you use linux, post the build and any other pertinent info (kde/gnome etc)
- Have you tried the latest stable drivers for your product if any exist? If so please list the number/name of them in the box here.
Yes Do you understand complex tech explanations
Yes Would you prefer more personalized and simpler help?
Yes Do you have antivirus or anti-malware installed?
No What is the name of your Antivirus/anti malware?
Don't need one for Mac Who made your PC? (Company name or you)
Apple What is the model number of the part or PC you are having issues with?
I dunno, it's a Steam issue Please state your problem here
I am having trouble changing my display picture in Steam. It says that the image file is corrupt, and it's not. I'm stuck with the Kermit the Frog picture.

Leon
21 Sep 2011, 04:13pm
Did you try using one of Steams avatar choices? Maybe it can override the issue. Just a thought not sure what to really do sry :(

PM27
21 Sep 2011, 04:23pm
I can use the official game ones, but not my own. Shitty.

HZK
22 Sep 2011, 01:42pm
Try uploading it from a web browser
https://steamcommunity.com/



(https://steamcommunity.com/)

sebak
22 Sep 2011, 05:34pm
maybe its osx thats the problem. try changing it with windows. xD

Banana Joe
23 Sep 2011, 07:39am
Tech Support Help Ticket
What general section does your problem fall under
Steam Issues
What is your Operating System (OS)
Mac OSX
If you use linux, post the build and any other pertinent info (kde/gnome etc)
-
Have you tried the latest stable drivers for your product if any exist? If so please list the number/name of them in the box here.
Yes
Do you understand complex tech explanations
Yes
Would you prefer more personalized and simpler help?
Yes
Do you have antivirus or anti-malware installed?
No
What is the name of your Antivirus/anti malware?
Don't need one for Mac
Who made your PC? (Company name or you)
Apple
What is the model number of the part or PC you are having issues with?
I dunno, it's a Steam issue
Please state your problem here
I am having trouble changing my display picture in Steam. It says that the image file is corrupt, and it's not. I'm stuck with the Kermit the Frog picture.


Why not? There does exist viruses for Macs.. Better safe than sorry.

Mac Virus FAQs: Do You Really Need Mac Antivirus Software? (http://antivirus.about.com/od/macintoshresource/tp/macvirusfaqs.htm)

PM27
26 Sep 2011, 07:23am
I'll try the web browser method. Thanks for the help!