skitzophranic
6 Sep 2011, 03:41pm
Tech Support Help TicketWhat general section does your problem fall under
Other Issues(please be detailed) What is your Operating System (OS)
Windows XP If you use linux, post the build and any other pertinent info (kde/gnome etc)
- Have you tried the latest stable drivers for your product if any exist? If so please list the number/name of them in the box here.
yes Do you understand complex tech explanations
Yes Would you prefer more personalized and simpler help?
Yes Do you have antivirus or anti-malware installed?
Yes What is the name of your Antivirus/anti malware?
AVG, Spyboy Search & Destroy Who made your PC? (Company name or you)
my brother What is the model number of the part or PC you are having issues with?
n/a Please state your problem here
so I don't know how the fuck this happened but this random text file is popping up in my C:/ drive.
"RTHDCPL_Dump" text document
I did ctrl/alt/delete and clicked on processes to delete it because I can't delete it by just right clicking and pressing delete. Says it's being used by some other program.
In processes it tells me it is taking up 22,148 K....That is smaller than GB right? I don't really know considering I'm not extremely tech savvy.
Anyway, it keeps popping up into my C:/ drive every time I delete it and I want to know why, why I'm not able to get rid of it forever, and what it is.
pleeeaaaaaaaase help :(
Other Issues(please be detailed) What is your Operating System (OS)
Windows XP If you use linux, post the build and any other pertinent info (kde/gnome etc)
- Have you tried the latest stable drivers for your product if any exist? If so please list the number/name of them in the box here.
yes Do you understand complex tech explanations
Yes Would you prefer more personalized and simpler help?
Yes Do you have antivirus or anti-malware installed?
Yes What is the name of your Antivirus/anti malware?
AVG, Spyboy Search & Destroy Who made your PC? (Company name or you)
my brother What is the model number of the part or PC you are having issues with?
n/a Please state your problem here
so I don't know how the fuck this happened but this random text file is popping up in my C:/ drive.
"RTHDCPL_Dump" text document
I did ctrl/alt/delete and clicked on processes to delete it because I can't delete it by just right clicking and pressing delete. Says it's being used by some other program.
In processes it tells me it is taking up 22,148 K....That is smaller than GB right? I don't really know considering I'm not extremely tech savvy.
Anyway, it keeps popping up into my C:/ drive every time I delete it and I want to know why, why I'm not able to get rid of it forever, and what it is.
pleeeaaaaaaaase help :(