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Harpr33t
13 Jul 2011, 12:37pm
Tech Support Help TicketWhat general section does your problem fall under
General Game Issues What is your Operating System (OS)
Windows XP If you use linux, post the build and any other pertinent info (kde/gnome etc)
Nothing wrong with build Have you tried the latest stable drivers for your product if any exist? If so please list the number/name of them in the box here.
Yes Do you understand complex tech explanations
Yes Would you prefer more personalized and simpler help?
Yes Do you have antivirus or anti-malware installed?
Yes What is the name of your Antivirus/anti malware?
Microsoft Securty Essentials Who made your PC? (Company name or you)
Dell Modified What is the model number of the part or PC you are having issues with?
E520 Please state your problem here
I recently got GTA 4 for PC but I just can't connect to live. I've tried my regular xbox live account and that didn't work and even tried making a new one. Whenever I try to connect in order to save my game it fails to connect.

James
13 Jul 2011, 03:21pm
First off, make sure all of these ports are open on your router; you could also enable UPnP if it is somehow disabled -

– TCP 80
– UDP 88
– UDP 3074
– TCP 3074
– UDP 53
– TCP 53
– TCP 443

Also check with your firewall, and make sure that GFWL or whatever the service is called is added as a trusted application.

Harpr33t
13 Jul 2011, 08:49pm
Thanks James, turns out my firewall and PncP settings were disabled as well.