Determined2Win
21 May 2011, 12:20pm
Tech Support Help TicketWhat general section does your problem fall under
Other Issues(please be detailed) What is your Operating System (OS)
Windows 7 If you use linux, post the build and any other pertinent info (kde/gnome etc)
- Have you tried the latest stable drivers for your product if any exist? If so please list the number/name of them in the box here.
- Do you understand complex tech explanations
Yes Would you prefer more personalized and simpler help?
No Do you have antivirus or anti-malware installed?
Yes What is the name of your Antivirus/anti malware?
Microsoft Security Essentials Who made your PC? (Company name or you)
Local Co. What is the model number of the part or PC you are having issues with?
N/A Please state your problem here
Trying to gain access to my DVR-run Security Camera system via Internet Explorer 9 through an IP address. I initially got an error stating Windows blocked the software (Active X) because it's unable to verify the publisher(http://i.imgur.com/aq8aP.jpg). I worked around my IE Internet Security Options in which it allows me to Install or Don't Install(http://i.imgur.com/dOpd6.jpg). However, when I click 'Install' it does not do so and just stays at it's default page.
Any help would be nice.
Other Issues(please be detailed) What is your Operating System (OS)
Windows 7 If you use linux, post the build and any other pertinent info (kde/gnome etc)
- Have you tried the latest stable drivers for your product if any exist? If so please list the number/name of them in the box here.
- Do you understand complex tech explanations
Yes Would you prefer more personalized and simpler help?
No Do you have antivirus or anti-malware installed?
Yes What is the name of your Antivirus/anti malware?
Microsoft Security Essentials Who made your PC? (Company name or you)
Local Co. What is the model number of the part or PC you are having issues with?
N/A Please state your problem here
Trying to gain access to my DVR-run Security Camera system via Internet Explorer 9 through an IP address. I initially got an error stating Windows blocked the software (Active X) because it's unable to verify the publisher(http://i.imgur.com/aq8aP.jpg). I worked around my IE Internet Security Options in which it allows me to Install or Don't Install(http://i.imgur.com/dOpd6.jpg). However, when I click 'Install' it does not do so and just stays at it's default page.
Any help would be nice.