Spiritwind
7 Apr 2011, 05:32pm
Tech Support Help Ticket
What general section does your problem fall under
Multiple Issues What is your Operating System (OS)
Windows 7 If you use linux, post the build and any other pertinent info (kde/gnome etc)
- Have you tried the latest stable drivers for your product if any exist? If so please list the number/name of them in the box here.
Yes Do you understand complex tech explanations
Yes Would you prefer more personalized and simpler help?
Yes Do you have antivirus or anti-malware installed?
Yes What is the name of your Antivirus/anti malware?
AVG Free - Spybot - Regrun Who made your PC? (Company name or you)
Me What is the model number of the part or PC you are having issues with?
Not Sure which part is causing the problem. Please state your problem here
Before I was having a problem with a green screen problem, where while in game it would freeze to a green screen and I'd have to restart the computer. I updated windows, updated the drivers, and somewhere along the line it stopped for the last couple weeks.
Now its returned, and its worst than ever. Any game I load will freeze on the main menu to a black screen which requires me to restart the computer.
I have done the following to try and fix it -
Cleaned Computer and Boosted the cooling system
Done Ram memory tests - All show everything is 100% fine with my Ram
Done GPA Stress Tests - Everything runs fine and although the heat goes up to 100c Nvidia says its 100% normal/alright for my card.
Have done a system restore to before I was having any problems at all.
Have done a cpu stress test - Everything is 100% alright there and temps run at about 50c
Ran scan checks for viruses, malware, spyware, rootkits, and anything else in that area.
Done a sfc file check with no problems.
Took my computer apart, cleaned everything, added a new fan to the air flow system, and rebuilt it again from scratch.
Enabled Speedstep because of an error log in windows logs (However this error log has shown up every time I restarted for as long as I can remember)
---
I have looked online and have seen where multiple people have had this problem, but none post any fixes.
If there is anything you can think of please tell me!
I have an i7 920, a gtx 275, and 4gb of ddr3 ram.
I have no problems at all while outside of games, I can watch movies, I can run the stresses on everything, even stresses that render high quality models and there is never a problem. But as soon as I go into a game it freezes up.
Thanks ahead! I hope we can get this problem solved as its driving me nuts, both because I cant play and because I have no clue what it is as everything says its 100% fine.
What general section does your problem fall under
Multiple Issues What is your Operating System (OS)
Windows 7 If you use linux, post the build and any other pertinent info (kde/gnome etc)
- Have you tried the latest stable drivers for your product if any exist? If so please list the number/name of them in the box here.
Yes Do you understand complex tech explanations
Yes Would you prefer more personalized and simpler help?
Yes Do you have antivirus or anti-malware installed?
Yes What is the name of your Antivirus/anti malware?
AVG Free - Spybot - Regrun Who made your PC? (Company name or you)
Me What is the model number of the part or PC you are having issues with?
Not Sure which part is causing the problem. Please state your problem here
Before I was having a problem with a green screen problem, where while in game it would freeze to a green screen and I'd have to restart the computer. I updated windows, updated the drivers, and somewhere along the line it stopped for the last couple weeks.
Now its returned, and its worst than ever. Any game I load will freeze on the main menu to a black screen which requires me to restart the computer.
I have done the following to try and fix it -
Cleaned Computer and Boosted the cooling system
Done Ram memory tests - All show everything is 100% fine with my Ram
Done GPA Stress Tests - Everything runs fine and although the heat goes up to 100c Nvidia says its 100% normal/alright for my card.
Have done a system restore to before I was having any problems at all.
Have done a cpu stress test - Everything is 100% alright there and temps run at about 50c
Ran scan checks for viruses, malware, spyware, rootkits, and anything else in that area.
Done a sfc file check with no problems.
Took my computer apart, cleaned everything, added a new fan to the air flow system, and rebuilt it again from scratch.
Enabled Speedstep because of an error log in windows logs (However this error log has shown up every time I restarted for as long as I can remember)
---
I have looked online and have seen where multiple people have had this problem, but none post any fixes.
If there is anything you can think of please tell me!
I have an i7 920, a gtx 275, and 4gb of ddr3 ram.
I have no problems at all while outside of games, I can watch movies, I can run the stresses on everything, even stresses that render high quality models and there is never a problem. But as soon as I go into a game it freezes up.
Thanks ahead! I hope we can get this problem solved as its driving me nuts, both because I cant play and because I have no clue what it is as everything says its 100% fine.