vorter
3 Apr 2011, 09:12am
Tech Support Help TicketWhat general section does your problem fall under
Peripheral Issues (Keyboard/Mouse/Monitors etc) What is your Operating System (OS)
Windows 7 If you use linux, post the build and any other pertinent info (kde/gnome etc)
- Have you tried the latest stable drivers for your product if any exist? If so please list the number/name of them in the box here.
Yes, Realtek HD 6.0.1.5983 Do you understand complex tech explanations
Yes Would you prefer more personalized and simpler help?
Yes Do you have antivirus or anti-malware installed?
Yes What is the name of your Antivirus/anti malware?
Microsoft Security Essentials Who made your PC? (Company name or you)
Gateway What is the model number of the part or PC you are having issues with?
Plantronics A355 Please state your problem here
My headphones are sensitive to movement, when I shift my head left, the right side works, but when I look forward or right, the sound goes off. I believe this is because of a damaged wire or something similar, but I can't contact Plantronics support for a exchange until Monday. So, I was hoping I might be able to attempt to get it fixed here.
Peripheral Issues (Keyboard/Mouse/Monitors etc) What is your Operating System (OS)
Windows 7 If you use linux, post the build and any other pertinent info (kde/gnome etc)
- Have you tried the latest stable drivers for your product if any exist? If so please list the number/name of them in the box here.
Yes, Realtek HD 6.0.1.5983 Do you understand complex tech explanations
Yes Would you prefer more personalized and simpler help?
Yes Do you have antivirus or anti-malware installed?
Yes What is the name of your Antivirus/anti malware?
Microsoft Security Essentials Who made your PC? (Company name or you)
Gateway What is the model number of the part or PC you are having issues with?
Plantronics A355 Please state your problem here
My headphones are sensitive to movement, when I shift my head left, the right side works, but when I look forward or right, the sound goes off. I believe this is because of a damaged wire or something similar, but I can't contact Plantronics support for a exchange until Monday. So, I was hoping I might be able to attempt to get it fixed here.