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Nasu
3 Mar 2011, 08:53am
Tech Support Help Ticket
What general section does your problem fall under
Internet/Connection Issues(Lag choke etc) What is your Operating System (OS)
Windows 7 If you use linux, post the build and any other pertinent info (kde/gnome etc)
- Have you tried the latest stable drivers for your product if any exist? If so please list the number/name of them in the box here.
- Do you understand complex tech explanations
Yes Would you prefer more personalized and simpler help?
No Do you have antivirus or anti-malware installed?
Yes What is the name of your Antivirus/anti malware?
Windows Security Essentials Who made your PC? (Company name or you)
me What is the model number of the part or PC you are having issues with?
o: Please state your problem here
In all SG servers I've been having a 100-200 increase in ping AFTER the new WCS server but I don't if it's just a coincidence

When I look at my servers window I see servers with the normal (for me) 100-140 ping and servers with 200-300 ping. When I refresh the servers pretty much randomly change in ping from 100 to 300.

But when I actually connect to a server it has always a 200 or 300 ping which makes it pretty unplayable.
This doesnt happen on any other server and other Finnish seem to have a normal ping so it's really weird.
I seem to have no issues with the minecraft server though.

HZK
4 Mar 2011, 09:07am
Well that could mean it's a problem on the dedicated server's end, if it is continuous then reply to this post.

Tweezy
4 Mar 2011, 09:30am
Minecraft server isn't on the dedi. All I can say is WSC takes up too much resource, maybe we need a more powerful Dedi.

HZK
4 Mar 2011, 09:41am
Well that means that your connection to the dedicated server is experiencing trouble. Try running some tests, like the one spiffy said.

Spiffy
4 Mar 2011, 10:03am
It could be your routing to the dedicated server.

Do 'Windows Key' + 'R'
Type 'cmd' into the 'Run' box
Type 'tracert' space then the ip adress of any of the servers and paste the results


Yep, it is on the dedicated server's side if minecraft is on a different server. Case closed?

You need to work on your troubleshooting skills.

Nasu
4 Mar 2011, 10:09am
Microsoft Windows [versio 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. Kaikki oikeudet pidätetään.


seurataan reitti isäntään nyc.xfactorservers.com [72.26.196.166]
enintään 30 siirräntävälillä:

1 7 ms 7 ms 7 ms 87-100-128-2.bb.dnainternet.fi [87.100.128.2]
2 20 ms 7 ms 6 ms rma1-tr2.dnaip.fi [62.78.108.32]
3 44 ms 12 ms 12 ms rma1-tr1.dnaip.fi [62.78.107.92]
4 12 ms 12 ms 12 ms rai1-tr1.dnaip.fi [62.78.107.101]
5 12 ms 12 ms 13 ms tur1-tr1.dnaip.fi [62.78.107.96]
6 13 ms 12 ms 13 ms tuk1-tr1.dnaip.fi [62.78.107.51]
7 12 ms 13 ms 12 ms tuk2-tr1.dnaip.fi [62.78.107.17]
8 12 ms 12 ms 12 ms 213.242.110.129
9 21 ms 21 ms 21 ms ae-2-7.bar1.Copenhagen2.Level3.net [4.69.140.202
]
10 182 ms 254 ms 194 ms 4.69.137.153
11 193 ms 195 ms 194 ms ae-7-7.ebr1.Dusseldorf1.Level3.net [4.69.142.170
]
12 190 ms 187 ms 185 ms ae-1-100.ebr2.Dusseldorf1.Level3.net [4.69.141.1
50]
13 200 ms 200 ms 199 ms ae-48-48.ebr1.Amsterdam1.Level3.net [4.69.143.20
9]
14 205 ms 199 ms 199 ms ae-1-100.ebr2.Amsterdam1.Level3.net [4.69.141.17
0]
15 206 ms 206 ms 207 ms ae-48-48.ebr2.London1.Level3.net [4.69.143.82]
16 269 ms 265 ms 268 ms ae-44-44.ebr1.NewYork1.Level3.net [4.69.137.78]

17 285 ms 270 ms 270 ms ae-81-81.csw3.NewYork1.Level3.net [4.69.134.74]

18 285 ms 272 ms 273 ms ae-3-89.edge1.NewYork1.Level3.net [4.68.16.142]

19 284 ms 277 ms 273 ms level3-pni.lga5.us.voxel.net [4.78.132.118]
20 270 ms 285 ms 278 ms 0.ae59.tsr1.lga3.us.voxel.net [208.122.44.201]
21 282 ms * 280 ms 0.ae57.csr1.lga6.us.voxel.net [208.122.44.198]
22 276 ms 276 ms 275 ms 0.ae44.esr1.lga6.us.voxel.net [208.122.44.214]
23 275 ms 277 ms 279 ms ge-0-1.nyc.colocrossing.com [208.122.43.118]
24 278 ms 278 ms 276 ms 12.9610.10.aggr.nyc.colocrossing.com [208.122.49
.242]
25 277 ms 275 ms 280 ms nyc.xfactorservers.com [72.26.196.166]

Seuranta suoritettu.


Some Finnish in there but they don't call any errors or such

Spiffy
4 Mar 2011, 10:40am
So, your ping is skyrocketing between copenhagen and dusseldorf. It is a routing issue. Your ping only jumps about 60-70 between london and new york. Not a server issue.

Shadowex3
4 Mar 2011, 07:23pm
They keep this up spiffy we're going to need to just restrict posting here...

Spiffy
4 Mar 2011, 07:41pm
They keep this up spiffy we're going to need to just restrict posting here...

I wish man. I wish.

Nasu
5 Mar 2011, 02:59pm
Would it do any good complaining to my internet provider about the route?

Shadowex3
5 Mar 2011, 03:24pm
Probably not, this is happening somewhere way out of their jurisdiction. Sometimes random shit like this just happens.


I wish man. I wish.

I'm going to start replacing posts with "Censored For Illegal Stupidity" or something instead of just deleting them, maybe people will get the hint. Or we could ask the AOs to start warning people.

Nasu
9 Mar 2011, 12:57pm
Guess it was fixed automatically, you can mark as solved :P