Spiritwind
3 Feb 2011, 03:52pm
Tech Support Help TicketWhat general section does your problem fall under
Internet/Connection Issues(Lag choke etc) What is your Operating System (OS)
Windows 7 If you use linux, post the build and any other pertinent info (kde/gnome etc)
- Have you tried the latest stable drivers for your product if any exist? If so please list the number/name of them in the box here.
Yes Do you understand complex tech explanations
Yes Would you prefer more personalized and simpler help?
Yes Do you have antivirus or anti-malware installed?
Yes What is the name of your Antivirus/anti malware?
Regrun, Spybot, AVG Free Who made your PC? (Company name or you)
Me What is the model number of the part or PC you are having issues with?
Actiontec PK5000 Please state your problem here
Hey guys,
I've been over at my brothers and will most likely be moving over there to help them out with rent and whatnot - however I am having a major pain with their router and internet.
They have a actiontec pk5000 and for some reason it wont let me on any secure websites "https" and a few others that are now.
I have tried everything I can think of from DNS to forwarding ports.
I have also tried wiring in directly to the router and I am still having trouble.
Their computer which is also wired in is having no trouble at all, and when I go home and use my internet I have no trouble at all.
I currently have no firewalls up.
I have searched all over the internet and read many forum conversations of other people with their problem and none of the solutions worked.
If possible I would just use my router, however their internet requires a phone jack, and my router only has Ethernet.
If anyone has any ideas, I would love to hear them.
Internet/Connection Issues(Lag choke etc) What is your Operating System (OS)
Windows 7 If you use linux, post the build and any other pertinent info (kde/gnome etc)
- Have you tried the latest stable drivers for your product if any exist? If so please list the number/name of them in the box here.
Yes Do you understand complex tech explanations
Yes Would you prefer more personalized and simpler help?
Yes Do you have antivirus or anti-malware installed?
Yes What is the name of your Antivirus/anti malware?
Regrun, Spybot, AVG Free Who made your PC? (Company name or you)
Me What is the model number of the part or PC you are having issues with?
Actiontec PK5000 Please state your problem here
Hey guys,
I've been over at my brothers and will most likely be moving over there to help them out with rent and whatnot - however I am having a major pain with their router and internet.
They have a actiontec pk5000 and for some reason it wont let me on any secure websites "https" and a few others that are now.
I have tried everything I can think of from DNS to forwarding ports.
I have also tried wiring in directly to the router and I am still having trouble.
Their computer which is also wired in is having no trouble at all, and when I go home and use my internet I have no trouble at all.
I currently have no firewalls up.
I have searched all over the internet and read many forum conversations of other people with their problem and none of the solutions worked.
If possible I would just use my router, however their internet requires a phone jack, and my router only has Ethernet.
If anyone has any ideas, I would love to hear them.