Huwajux
16 Dec 2010, 11:37am
Tech Support Help TicketWhat general section does your problem fall under
Other Issues(please be detailed) What is your Operating System (OS)
Windows 7 If you use linux, post the build and any other pertinent info (kde/gnome etc)
- Have you tried the latest stable drivers for your product if any exist? If so please list the number/name of them in the box here.
- Do you understand complex tech explanations
No Would you prefer more personalized and simpler help?
Yes Do you have antivirus or anti-malware installed?
Yes What is the name of your Antivirus/anti malware?
Kaspersky Who made your PC? (Company name or you)
Novatech What is the model number of the part or PC you are having issues with?
Software Please state your problem here
Basically my laptop decides to freeze up every now and then. For example, when playing music from WMP (or any music player) I will randomly lock up for about 10 seconds or so. Nothing will respond and I can only move my mouse about. The time between these is fairly random.
Another issue is when I'm playing games (mainly TF2, but it occurs in others too). I will randomly freeze in-game and the sound of the last second or so will loop over and over (unfortunately it's when a lot is going on like explosions, etc. Not sure if that indicates anything). My screen is frozen and this persists for up to a minute at most.
Whenever this happens the little loading icon (the one that flashes whenever stuff is being loaded) is constantly on and doesn't even begin to flash again like normal until the laptop unfreezes.
I have 4 gigs of RAM, I'm 64-bit, and my GPU is a GTS 250 1GB. Also, after a while (in games at least) the freezing will be extremely rare or even just stop. My only thought it that my game is still loading stuff.
Other Issues(please be detailed) What is your Operating System (OS)
Windows 7 If you use linux, post the build and any other pertinent info (kde/gnome etc)
- Have you tried the latest stable drivers for your product if any exist? If so please list the number/name of them in the box here.
- Do you understand complex tech explanations
No Would you prefer more personalized and simpler help?
Yes Do you have antivirus or anti-malware installed?
Yes What is the name of your Antivirus/anti malware?
Kaspersky Who made your PC? (Company name or you)
Novatech What is the model number of the part or PC you are having issues with?
Software Please state your problem here
Basically my laptop decides to freeze up every now and then. For example, when playing music from WMP (or any music player) I will randomly lock up for about 10 seconds or so. Nothing will respond and I can only move my mouse about. The time between these is fairly random.
Another issue is when I'm playing games (mainly TF2, but it occurs in others too). I will randomly freeze in-game and the sound of the last second or so will loop over and over (unfortunately it's when a lot is going on like explosions, etc. Not sure if that indicates anything). My screen is frozen and this persists for up to a minute at most.
Whenever this happens the little loading icon (the one that flashes whenever stuff is being loaded) is constantly on and doesn't even begin to flash again like normal until the laptop unfreezes.
I have 4 gigs of RAM, I'm 64-bit, and my GPU is a GTS 250 1GB. Also, after a while (in games at least) the freezing will be extremely rare or even just stop. My only thought it that my game is still loading stuff.