Nasu
1 Oct 2010, 01:35pm
Tech Support Help TicketWhat general section does your problem fall under
Peripheral Issues (Keyboard/Mouse/Monitors etc) What is your Operating System (OS)
Windows Vista If you use linux, post the build and any other pertinent info (kde/gnome etc)
- Have you tried the latest stable drivers for your product if any exist? If so please list the number/name of them in the box here.
Downloaded latest from logitech site Do you understand complex tech explanations
Yes Would you prefer more personalized and simpler help?
No Do you have antivirus or anti-malware installed?
Yes What is the name of your Antivirus/anti malware?
avast! Who made your PC? (Company name or you)
Me What is the model number of the part or PC you are having issues with?
Logitech mx518 Please state your problem here
My mouse keeps turning on and off randomly. It's wired Logitech mx518. I'm pretty sure it's just the mouse being pretty old (year and a half).
The weird thing was when I had it plugged through my keyboard (logitech g15, it has it's own usb ports), the keyboard was also turned randomly off and on with the mouse. Now the mouse is plugged straight in the computer and the problem still exists. Any halp or should I just buy a new mouse?
Peripheral Issues (Keyboard/Mouse/Monitors etc) What is your Operating System (OS)
Windows Vista If you use linux, post the build and any other pertinent info (kde/gnome etc)
- Have you tried the latest stable drivers for your product if any exist? If so please list the number/name of them in the box here.
Downloaded latest from logitech site Do you understand complex tech explanations
Yes Would you prefer more personalized and simpler help?
No Do you have antivirus or anti-malware installed?
Yes What is the name of your Antivirus/anti malware?
avast! Who made your PC? (Company name or you)
Me What is the model number of the part or PC you are having issues with?
Logitech mx518 Please state your problem here
My mouse keeps turning on and off randomly. It's wired Logitech mx518. I'm pretty sure it's just the mouse being pretty old (year and a half).
The weird thing was when I had it plugged through my keyboard (logitech g15, it has it's own usb ports), the keyboard was also turned randomly off and on with the mouse. Now the mouse is plugged straight in the computer and the problem still exists. Any halp or should I just buy a new mouse?