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Shine
8 Sep 2010, 03:14pm
Tech Support Help Ticket
What general section does your problem fall under
General Game Issues What is your Operating System (OS)
Windows XP If you use linux, post the build and any other pertinent info (kde/gnome etc)
- Have you tried the latest stable drivers for your product if any exist? If so please list the number/name of them in the box here.
yes Do you understand complex tech explanations
No Would you prefer more personalized and simpler help?
Yes Do you have antivirus or anti-malware installed?
Yes What is the name of your Antivirus/anti malware?
Malware Bytes Who made your PC? (Company name or you)
myself What is the model number of the part or PC you are having issues with?
its the game not a part -_-" Please state your problem here
well since a update just came out for css i downloaded it and when i open up css it will be at the loading screen forever. ive rebooted my computer a couple of times but i still have the same problem.

Spiffy
8 Sep 2010, 03:39pm
Do any other steam games do this now?
Have you tried verifying your game cache? https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
Have you tried remaking your Clientregistry.blob file? https://support.steampowered.com/kb_article.php?ref=7241-EYON-2343

Shine
8 Sep 2010, 05:04pm
yea i already tried those but it still failed -_-"
should i just delete my cstrike folder?

Edit:
I uninstalled css and deleted cstrike and reinstalled it. still nothing. -_-"

Spiffy
9 Sep 2010, 07:33am
Do you have dual monitors? If so, try disabling one.
It could also be a problem with the resolution. You can force the resolution by doing this:

Go to the "My Games" tab
Right-click the game which needs to be reconfigured
Select "Properties" from the menu
Click the "Set launch options..." button
Set Resolution width with -w and height with -h (ex. -w 1920 -h 1200)

In the launch option you can so try putting -safe, which will open the game in 640x480 windowed mode.

Shine
9 Sep 2010, 04:30pm
its ok i re installed steam and css and now it works :)

thanks for the help anyways +rep