vorter
30 Jul 2010, 12:49pm
Tech Support Help TicketWhat general section does your problem fall under
Peripheral Issues (Keyboard/Mouse/Monitors etc) What is your Operating System (OS)
Windows Vista If you use linux, post the build and any other pertinent info (kde/gnome etc)
- Have you tried the latest stable drivers for your product if any exist? If so please list the number/name of them in the box here.
Yes, WG111T 2.1.0.26 Do you understand complex tech explanations
Yes Would you prefer more personalized and simpler help?
Yes Do you have antivirus or anti-malware installed?
Yes What is the name of your Antivirus/anti malware?
Microsoft Security Essentials Who made your PC? (Company name or you)
Gateway What is the model number of the part or PC you are having issues with?
Netgear WG111T Wireless Adapter Please state your problem here
My USB wireless adapter all of a sudden got sensitive to its position. (i.e. if I bump it into something or touch it to make it move a hair) It would randomly disconnect when it was moved. I took it apart and the usb part was wobbly. I tried different positions and for some reason the adapter requires to be angled up, in relation to the usb part and the computer. Is there anyway I can fix this, as I temporarily put a piece of paper in it to angle it. By the way, this started right after I installed driver updates, and that may be the problem.
Peripheral Issues (Keyboard/Mouse/Monitors etc) What is your Operating System (OS)
Windows Vista If you use linux, post the build and any other pertinent info (kde/gnome etc)
- Have you tried the latest stable drivers for your product if any exist? If so please list the number/name of them in the box here.
Yes, WG111T 2.1.0.26 Do you understand complex tech explanations
Yes Would you prefer more personalized and simpler help?
Yes Do you have antivirus or anti-malware installed?
Yes What is the name of your Antivirus/anti malware?
Microsoft Security Essentials Who made your PC? (Company name or you)
Gateway What is the model number of the part or PC you are having issues with?
Netgear WG111T Wireless Adapter Please state your problem here
My USB wireless adapter all of a sudden got sensitive to its position. (i.e. if I bump it into something or touch it to make it move a hair) It would randomly disconnect when it was moved. I took it apart and the usb part was wobbly. I tried different positions and for some reason the adapter requires to be angled up, in relation to the usb part and the computer. Is there anyway I can fix this, as I temporarily put a piece of paper in it to angle it. By the way, this started right after I installed driver updates, and that may be the problem.