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IntenseFajita
9 Aug 2009, 01:34pm
Ok, this is freaking me out. I just went to go change my e-mail thing so that any info from steam goes to my e-mail. For some fricken reason it logged me out and now i cant log back in and it says "Unable to connect" or something like that. Thats impossible if i am able to connect here. It cant be my internet because i am on it right now. Anyone know why this is happening?

Stevee
9 Aug 2009, 01:43pm
Here:
https://support.steampowered.com/kb_article.php?ref=6776-MYXU-0480
AND
http://forums.steampowered.com/forums/showthread.php?t=749307

Hope It Helps :)

IntenseFajita
9 Aug 2009, 02:38pm
Thank you, but it will not solve the problem, i figured out why it is not working before you posted. Its my service provider, Comcast. They are always having issue's and it pisses me off. IF YOU HAVE COMCAST DO NOT LOG OUT YOU WONT LOG BACK IN! I went to the forums to see this too, http://forums.steampowered.com/forums/showthread.php?t=934531 Apparently everyone that has comcast as their service provider is having the same issue and Comcast isnt doing anything about it. All they are saying is "WE R SRY BUT IT IS NOT US WE R RUNNIN PURFEKTLY FINE :D STFU PLX."

Stevee
9 Aug 2009, 02:45pm
Oh ok.
Change Service Provider then ?

IntenseFajita
9 Aug 2009, 02:46pm
I wish

IntenseFajita
9 Aug 2009, 02:58pm
Sorry for the double post, but theres something else.

I am reading even further into this conflict and theres a man here doing loads of work to find the problem. He was saying it is NOT comcast. Infact it is valve. He did traceroutes on different IP's that are identical except for one number.This is Valve's IP - 72.165.61.139 & Steam needs to run on this IP because that is where accounts login - 72.165.61.138 . Completely the same except for the last number. Valve's IP timed out, but Steam's IP went completely through. If Comcast is saying that it isnt them causing the problem, it must be Valve because thats the only other lead.

Here is valves traceroute

Tracing route to 72-165-61-139.dia.static.qwest.net [72.165.61.139]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 8 ms 9 ms 9 ms 68.85.172.193
4 8 ms 9 ms 9 ms te-9-4-ur02.b3marietta.ga.atlanta.comcast.net [6
8.86.106.129]
5 8 ms 8 ms 9 ms te-9-4-ur01.b3marietta.ga.atlanta.comcast.net [6
8.85.232.41]
6 7 ms 10 ms 8 ms te-9-4-ur02.b0atlanta.ga.atlanta.comcast.net [68
.86.106.125]
7 9 ms 9 ms 9 ms te-9-4-ur01.b0atlanta.ga.atlanta.comcast.net [68
.86.106.13]
8 21 ms 9 ms 10 ms be-20-crs01.b0atlanta.ga.atlanta.comcast.net [68
.86.106.9]
9 10 ms 9 ms 28 ms pos-1-3-0-0-cr01.atlanta.ga.ibone.comcast.net [6
8.86.90.125]
10 14 ms 9 ms 9 ms TenGigabitethernet4-2.ar1.ATL2.gblx.net [146.82.
33.157]
11 20 ms 19 ms 46 ms qwest-1.ar1.ATL2.gblx.net [64.208.110.118]
12 * * * Request timed out.
13 111 ms 87 ms 89 ms tuk-edge-06.inet.qwest.net [205.171.11.22]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Here is Steam's

Tracing route to 72-165-61-138.dia.static.qwest.net [72.165.61.138]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 12 ms 8 ms 9 ms 68.85.172.193
4 11 ms 28 ms 9 ms te-9-4-ur02.b3marietta.ga.atlanta.comcast.net [6
8.86.106.129]
5 8 ms 9 ms 9 ms te-9-4-ur01.b3marietta.ga.atlanta.comcast.net [6
8.85.232.41]
6 11 ms 9 ms 9 ms te-9-4-ur02.b0atlanta.ga.atlanta.comcast.net [68
.86.106.125]
7 10 ms 9 ms 8 ms te-9-4-ur01.b0atlanta.ga.atlanta.comcast.net [68
.86.106.13]
8 8 ms 9 ms 8 ms be-20-crs01.b0atlanta.ga.atlanta.comcast.net [68
.86.106.9]
9 10 ms 9 ms 9 ms pos-1-4-0-0-cr01.atlanta.ga.ibone.comcast.net [6
8.86.90.121]
10 12 ms 11 ms 12 ms TenGigabitethernet4-1.ar1.ATL2.gblx.net [146.82.
35.121]
11 9 ms 8 ms 9 ms qwest-1.ar1.ATL2.gblx.net [64.208.110.118]
12 * * * Request timed out.
13 142 ms 88 ms 88 ms tuk-edge-06.inet.qwest.net [205.171.11.22]
14 89 ms 89 ms 90 ms 72-165-61-138.dia.static.qwest.net [72.165.61.13
8]

Trace complete.

BUT THEN AGAIN!!!!!!

Why is only Comcast users having this problem?